Need a better way of doing things in your gun business? We make it easy.
Customer Support and Compliance Software for the Firearms Industry
Compliance
- DROS & 4473 Integration
- Easy DOJ & BATF Notations
- Hold Support
Automation
- Call/Email/SMS for Pickup
- Customer data change-check
- Records Archiving with Immutability
Training and Documentation
- Get new staff trained fast
- Rule change bulletins
- Standard Workflows
Firearms Industry Specific Features
Off Site Immutable Storage
With immutable storage, you can ensure that no records are altered once you archive them. Absolute protection against file changes. And Digitization of records can help improve overall historical records searches.
Approvals and Releases
Oversight for Firearm release procedures helps you ensure no guns go out to people who shouldn’t be able to pick them up. You can see all release information on your single pane of glass – so you can provide necessary oversight.
Easy Vacation and sick Day coverage
Because your entire team can view the data being utilized, you don’t have to wonder what one employee did, you know – in real-time, and you can provide easy customer-facing support on time. Even if key employees are not present.
Use a single form input for all client data
Once you’ve input data for the client, it saves data entries into a single database entry for that client and can cross pollinate other functionalities, and offer a single point of reconciliation.
GUN-SPECIFIC Training Courses
Built by you, overseen by you, or Built entirely by us, we can help you improve onboarding for new employees. With archived agreements in place to ensure they know key principles, and have signed off on compliance paperwork. You can even automate yearly audits and knowledge checks.
Automate Pick-Up Reminders
Once you’ve received an ‘all-clear’ you can automate the reminder for pickups to streamline your workflows. Customers will get professional, automated responses for their firearms pick-ups, or notices about important communications.
Additionally, there are a LOT of other Modules that can be integrated into the SaaS we build that focuses on firearms industry businesses. We can help you manage risk, improve customer support, and lower total hours wasted per customer, and per employee. We are able to help you get better ROI on employee timelines, with integrated, pre-built workflows, and customizable modules that help you accomplish more, in less time. remember, we are a GUN-INDUSTRY Specific team that knows rules, and can build something that is not only compliant but incredibly efficient.
Plus get all of our Standard Features and Easy to implement add-ons
Knowledgebase for your Clients
Help your Customers help themselves. We can even help you built it.
Ticketing System
Prioritize tasks, and give proper attention to customer needs.
All-web Compatibility
Optimized for use over multiple devices; web-based for ease of use.
Omni Channel Support
Take clients from any of your inbound channels.
Customization - Only what you Want
You can customize to keep the interface clean, and the workflow tight.
Easy, simple & Lightweight
No heavy infrastructure to maintain, true SaaS platform.
Run on any device .
No Per-Seat Charges
We let you decide how many agents you need on your platform - no seat charges.
Plug & Play Modules
Industry Specific, and Company Specific Add-ons that supercharge yoru capabilities.
Supercharge your Firearms Business by giving your team the right tools to handle customer-facing interactions
Supported by a team of subject matter experts in the firearms industry. We can help you grab extra control of your distribution and support channels, with a clean, easy to use interface and INDUSTRY SPECIFIC modules that can improve growth and ROI.
Send alerts, hold information across the entire team in real time
Interface by Serial number, transaction date, or Name, etc.
Legislative calendar, Second Amendment alerts, etc.
Change Check to ensure no tampering with information
Customizable Feature Sets
Industry Experts to help guide your growth
The best knowledgebase and trianing support in the industry
BATF/DOJ integration potential
Easy support tracking to improve 'time wasted' metrics
View the Firearms Industry Roadmap for Motivware Customer Support and Compliance Software for the Gun Industry
Important Links for the firearms Industry about Motivware
Blog Articles: Motivware for Firearms
Firearms Industry Uses for MW
Knowledgebase for using MW
Feature-Request for Firearms Industry
Immutable storage for Firearms Recordkeeping
