Feature Requests
Need a new feature to help you grow?
Identify a new channel of revenue? Looking for a way to improve the work you’re already doing? We are building a SaaS that moves with you and your needs. Request a Feature today!
Existing Motivware users can request roadmap inclusions
Not a user of Motivware yet? What would change your mind?
We want to build what you need
Our base offering as a Customer Support, Knowledgebase, and Ticketing control SaaS is an excellent way to see immediate positive impacts on customer retention and ROI. We are here to help you produce more revenue. The best way to do that is to build a bespoke offering for each of our clients. We can do that effectively, without the typical development outlays that you see in the industry, because we build modular components that fit your needs, and then customize them to be more granular for your use case.
Enhanced Productivity
You know your customers. The problem is: no existing SaaS is an exact fit for your business. That’s about to change. As a user of Motivware, you get to request features and reasonably expect that we can deliver on it. We have built our business model around your business model. It’s why we can guarantee you will be most successful using our Customer Support SaaS over just about any other competitor. We built a SaaS – and it’s good. But we also built modules that enhance your capabilities. Then we go EVEN A STEP FURTHER – we customize those modules to your exact needs.
Explore our existing modules
We also have add-ons that improve ROI
InVoice
A Simple, completely customizable, semi-automated workflow for invoicing that improves your ability to send invoices and contracts for services/products.
TimeTrack+
Simple, integrated time tracking that helps you track billable hours, or improve the efficiency of professionals on your team. The time tracking utility integrates into all your workflows.
Custom Alerting
Need to be reminded to follow-up on a case, or a calendaring integration that improves collaboration? Improve throughput by having multiple staff members working at once: We do that.
Custom Forms
Gather data easily from the customer, and save time with automated fills, and custom integration of data from your team and clients. We help you build forms that improve total efficiency and increase support agent bandwidth.
Custom Dev Hours
We're proud of our base level offering - it's simple, refined and powerful. But every business has in-house methods and work flows. Let us help you leverage efficiency by building a bespoke solution that delivers 24/7.
Data Obfuscation
We offer the ability to include as many staff members as you need on our customer support software platform. Sometimes, you need to ensure client confidentiality and security in layers. We can obfuscate HIPAA or other data.
Compare Our SAAS Offering by tier
Small Team
- A seat at the table - help us get your needed integrations or feature adds into the SaaS
- Up to 4 seats
- 2 Custom Development hours * (with annual subscription)
- Access to customizable modules for plug-and-play integrations
Growth Plan
- All base level features of Small Team Plan
- Up to 10 seats
- An additional 3 hours of custom development - 5 hours total *(with annual subscription)
- Custom Forms (up to 3)
- Quarterly Live training, FAQ & Team events
Enterprise
- All base level features of Growth Plan
- Up to 50 seats
- 2 hours per month of custom development hours
- Invoice Now add-on
- TimeTrack+ add-on
Fully Customized
- All base level features of the Enterprise plan
- 51+ seats available
- Discounted custom development hours with 3 hours included FREE per month
- Discounted access to custom modules
- Priority Support and Onboarding