Why do you want Motivware as your Customer Support SAAS Solution?
Real World Customer Support Platform
Provide support in real-time & beyond
No per seat cost - Budget friendly
Simple Interface, Powerful features
Hybridized, semi-custom customer support platform
Important Core Features of Motivware Customer Support Software – Why we are your go-to solution for an easy to use Customer Support SaaS
Plus get all of our Standard Features and Easy to implement add-ons

Knowledgebase for your Clients
Help your Customers help themselves. We can even help you built it.

Ticketing System
Prioritize tasks, and give proper attention to customer needs.

All-web Compatibility
Optimized for use over multiple devices; web-based for ease of use.

Omni Channel Support
Take clients from any of your inbound channels.

Customization - Only what you Want
You can customize to keep the interface clean, and the workflow tight.

Easy, simple & Lightweight
No heavy infrastructure to maintain, true SaaS platform.
Run on any device .

No Per-Seat Charges
We let you decide how many agents you need on your platform - no seat charges.

Plug & Play Modules
Industry Specific, and Company Specific Add-ons that supercharge yoru capabilities.
Other reasons why Motivware is the optimized Customer Support Software for your team
You get to help build your solution for Customer Support
We're not asking you to work for free to help develop your instance of our Customer Support SAAS. What we offer, is a seat at the table: You get to request features, have customized integrations and improve your workflow through strategic design of this platform for your business' unique needs.
Enhanced Productivity
Because we help you get more accomplished on a per minute basis, and your customers get more value out of each interaction thanks to our unique feature set, we are already positioning you for enhanced ROI. But the game-changing feature of our Customer Support Software is this: The ability to get EXACTLY the workflow you want over time, thanks to customization and an overlay of industry specific best practices. So, you get industry specific implementation AND Business specific workflows and preferences built in.

We also have add-ons that improve ROI

InVoice
A Simple, completely customizable, semi-automated workflow for invoicing that improves your ability to send invoices and contracts for services/products.

TimeTrack+
Simple, integrated time tracking that helps you track billable hours, or improve the efficiency of professionals on your team. The time tracking utility integrates into all your workflows.

Custom Alerting
Need to be reminded to follow-up on a case, or a calendaring integration that improves collaboration? Improve throughput by having multiple staff members working at once: We do that.

Custom Forms
Gather data easily from the customer, and save time with automated fills, and custom integration of data from your team and clients. We help you build forms that improve total efficiency and increase support agent bandwidth.

Custom Dev Hours
We're proud of our base level offering - it's simple, refined and powerful. But every business has in-house methods and work flows. Let us help you leverage efficiency by building a bespoke solution that delivers 24/7.

Data Obfuscation
We offer the ability to include as many staff members as you need on our customer support software platform. Sometimes, you need to ensure client confidentiality and security in layers. We can obfuscate HIPAA or other data.
Compare Our SAAS Offering by tier
Small Team
- A seat at the table - help us get your needed integrations or feature adds into the SaaS
- Up to 4 seats
- 2 Custom Development hours * (with annual subscription)
- Access to customizable modules for plug-and-play integrations
Growth Plan
- All base level features of Small Team Plan
- Up to 10 seats
- An additional 3 hours of custom development - 5 hours total *(with annual subscription)
- Custom Forms (up to 3)
- Quarterly Live training, FAQ & Team events
Enterprise
- All base level features of Growth Plan
- Up to 50 seats
- 2 hours per month of custom development hours
- Invoice Now add-on
- TimeTrack+ add-on
Fully Customized
- All base level features of the Enterprise plan
- 51+ seats available
- Discounted custom development hours with 3 hours included FREE per month
- Discounted access to custom modules
- Priority Support and Onboarding